Privacy Policy

This privacy policy explains how London CCTV Drain Survey collects, uses, and protects personal data submitted via our website at cctvdraininspectionlondon.co.uk.

What Data We Collect

When you submit an enquiry via our quote request form, we collect your name, phone number, and postcode. We do not collect email addresses unless you provide one voluntarily.

How We Use Your Data

We use your contact details solely to respond to your drainage survey enquiry. We will call you back to discuss your requirements and provide a quote. We do not use your data for marketing purposes without your explicit consent.

Data Retention

We retain enquiry data for up to 12 months. Survey reports are retained for 3 years in case you need a copy for insurance, conveyancing, or reference purposes.

Third Parties

We do not sell or share your personal data with third parties except where required to process your service request (such as assigning an engineer in your area).

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at 020 3900 3600.

Cookies

We use essential cookies only. If Google Analytics is enabled, analytics cookies may be set. You can opt out via your browser settings.

Contact

For privacy queries, call us on 020 3900 3600 or write to us at 71-75 Shelton Street, London, WC2H 9JQ.